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Frequently asked questions

Everything you need to know before you start, and where to find help if you get stuck.

Getting started

What is Hisab Karain?

Hisab Karain is a simple app for small business owners. You record sales, staff work, expenses, orders and leads on your phone, and the app does the adding up: totals, staff commission, balances and profit. It works without internet and backs up your data when you are online.

Which businesses is it made for?

Hisab Karain is made for these business types:

  • Gents Barber
  • Ladies Salon
  • Car Wash
  • Spa
  • Gents Tailor
  • Ladies Tailor
  • Real Estate

You choose your business type when you create your account, and the app sets up the right screens and ready-made services for you.

How do I start?

Download the app, create your account with your shop name, phone number and country, then choose your business type. You get a 30-day free trial with every feature unlocked. If you want help, message us on WhatsApp and we will guide you.

Do I need a computer or any special machine?

No. Everything runs on your Android phone.

Is there an iPhone version?

Hisab Karain is built for Android phones first. If you need it on iPhone, message us and we will let you know when it is ready.

Countries and languages

Which countries can use Hisab Karain?

You can choose Pakistan, the United Arab Emirates, Saudi Arabia, India or Bangladesh when you register. The app then uses your local currency, number format and phone number rules.

Real Estate is currently available in Pakistan only.

Can I change my shop's country later?

No. The country is chosen once, when you create the account, and cannot be changed afterwards. This keeps your currency, reports and time zone correct.

Which languages does the app support?

The app is available in English, Urdu, Arabic, Hindi and Bangla. You can switch language at any time from Settings, and the screens flip to right-to-left automatically for Urdu and Arabic.

Working offline and your data

Does it work without internet?

Yes. You can record sales, orders, expenses and customers with no internet. Everything is saved on your phone first and synced when you connect.

A few things do need internet: creating your account, signing in on a new phone for the first time, saving or removing a staff login, and deleting your account.

What happens if I lose my phone?

Your data is backed up to the cloud whenever you connect. Sign in on a new phone with your Account ID and PIN and you get everything back, up to your last backup.

Who can see my shop's data?

Only the logins that belong to your shop. The owner sees everything. Staff only see what the owner allows, such as their own work and earnings. We do not sell your data or show ads. Read the Privacy Policy for details.

Can I delete my account and my data?

Yes, any time. Open Settings, tap Delete account and enter your PIN. See how deleting works, including what happens if you cannot sign in.

Staff and shops

How do my staff use the app?

Add each person under Staff Management, choose how they are paid (commission, monthly salary, or salary plus commission), and give them their own login. You can share their Account ID and PIN on WhatsApp in one tap. You can add up to 10 staff in a shop.

Can staff see my profit?

No. Staff see their own work and earnings. Reports, profit and settings stay with the owner.

I made a mistake in a sale. Can I fix it?

Yes. You can reverse a sale. The amount and the staff share are removed from your totals so your numbers stay right. A reversed sale cannot be brought back, so you would enter it again if needed.

I own more than one shop. Can I use one account?

Yes. Message us and we link your shops to one account. After that you switch between shops with one tap from Settings.

Tailors and real estate

How do measurements work for tailors?

You save each customer's measurements once, using a visual guide for every garment. For the next order you can copy their old measurements into the new one. You can also add your own measurement fields.

Can I give a suit to a specific karigar?

Yes. Assign each item to a staff member, set the stitching fee, and the app tracks what each karigar has earned, what you paid and what is still due.

What can I do with leads in Real Estate?

Capture each lead with the property requirements, move it through the pipeline from New to Converted, and schedule calls, WhatsApp messages, emails and site visits as tasks. The app shows buyer and seller matches, and reports show where leads drop off and how each agent performs.

Pricing and security

How much does it cost?

Your first 30 days are free with every feature unlocked. After that, the plan is Rs. 380 per month or Rs. 3,500 per year in Pakistan. See the pricing section for details and plans and billing for the full terms.

What happens when my trial ends?

You can still view all your data. To keep adding new records, message us on WhatsApp.

I forgot my Account ID or PIN. What do I do?

Send us your shop details on WhatsApp from the same phone number you registered with and our team will help you recover your account. Open WhatsApp.

Is my login safe?

Your PIN is six digits. After five wrong attempts the account is locked for 15 minutes, which stops people from guessing. Never share your PIN with anyone.

No questions match your search. Ask us on WhatsApp.

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