Delete your account
Fully in your control. Here is how it works.
Last updated: November 2026
You can delete your Hisab Karain account yourself, at any time, from inside the app. Deleting is permanent and cannot be undone.
Delete from the app
- Open Hisab Karain and sign in. You need an internet connection.
- Go to Settings.
- Tap Delete account and read the message. It lists every shop that will be deleted.
- Enter your PIN and tap Delete my account.
What gets deleted
- Shop owners: your account and every shop you own, with all its staff, customers, sales, expenses, orders, leads and reports, are deleted from our servers for good.
- Staff accounts: only your own login is removed. The shop and its records stay with the owner. Your past work history stays in the shop's records without a login.
- On your phone: sign out and uninstall the app to remove local data.
We keep a small record that an account was deleted, with no personal information, for security and auditing.
Cannot sign in?
If you forgot your PIN or no longer have the app, message us on WhatsApp (0323-4394258) from the phone number you registered with and tell us your shop name. We will verify you and help delete or recover the account.
Before you delete: deleting removes your records for good. If you need a copy of anything, save it first.
Read our Privacy Policy for more about how we handle your data.